Remote Customer Service Representative

Job Summary

A company is looking for a Work from Home Customer Service representative.

Key Responsibilities

• Answer inbound phone calls regarding customer benefits and troubleshoot website issues
• Utilize computer navigation skills to assist callers and document all interactions accurately
• Provide support for application status inquiries and general customer questions

Required Qualifications

• High school diploma or equivalent
• Entry-level position with no prior experience required
• Preferred experience in a call center environment (2 years)
• Basic computer skills necessary for navigating multiple systems
• Ability to work up to 5 hours of overtime per week