Customer Engineer

Job Summary

A company is looking for a Customer Engineer - East Region.

Key Responsibilities

• Build and own technical relationships with customers to gain trust and advocate for their needs
• Develop strategies for improving customer technical enablement and onboarding
• Monitor customer health and track progress against strategies and priorities

Required Qualifications

• 8-15 years of relevant experience in core engineering, site reliability engineering, and customer success
• Expertise in Kubernetes and Linux troubleshooting and administration
• Knowledge of cloud technologies, virtualization, networking, and data protection
• Hands-on experience with on-prem and cloud-based deployment and configuration
• Familiarity with scripting and automation tools like Ansible, Terraform, or Chef