Customer Experience Representative

Job Summary

A company is looking for a Customer Experience Representative.

Key Responsibilities

• Provide a positive first point of contact for customers experiencing issues
• Utilize ticketing and proprietary software systems to manage customer requests
• Dispatch maintenance issues and support fueling locations in alignment with protocols

Required Qualifications

• High school diploma or GED required
• 1+ years of experience in a customer service role preferred
• Proficiency with the Microsoft Office suite
• Ability to work Tuesday to Saturday from 7-3 pm CST
• Standard software troubleshooting capabilities