Customer Experience Consultant

Job Summary

A company is looking for a Customer Experience Consultant.

Key Responsibilities

• Partner with customers to support their migration experience from Salesforce to AWS
• Provide hands-on configuration guidance and best practices to enhance customer value from the migration
• Conduct internal strategy discussions to align customer objectives with post-migration delivery

Required Qualifications

• 4+ years in employee experience, internal communications, or a related field
• 4+ years in employee experience platform technologies
• 3+ years of consulting and enablement experience
• 3+ years of experience with Salesforce or AWS infrastructure
• 2+ years supporting an international customer base