Customer Marketing Specialist

Job Summary

A company is looking for a Customer Marketing Specialist to join their marketing team.

Key Responsibilities

• Develop and deliver customer success stories through various formats such as case studies and testimonial videos
• Manage the customer reference program, securing customer advocates for testimonials and participation in PR and events
• Execute customer marketing campaigns leveraging customer stories to drive revenue and engagement

Required Qualifications

• 3-5 years of experience in customer marketing, content marketing, or customer advocacy, preferably in a B2B SaaS environment
• Strong storytelling skills with the ability to uncover compelling narratives
• Proven relationship-building skills and a customer-first mindset
• Experience managing multiple projects and content types simultaneously
• Ability to collaborate effectively across teams and with external partners