Customer Onboarding Manager

Job Summary

A company is looking for a Customer Onboarding Manager to ensure successful onboarding for new customers transitioning to their software.

Key Responsibilities

• Lead and customize the customer onboarding experience to maximize utilization
• Ensure timely project completion and proactive outreach for customer success
• Collaborate with internal teams to define best practices for onboarding tasks

Required Qualifications

• BA/BS/BE degree required
• SaaS experience and/or legal experience desired
• Demonstrable leadership skills
• Ability to work cross-functionally in a fast-paced environment
• High degree of flexibility and organizational skills