Customer Operations Specialist

Job Summary

A company is looking for a Customer Operations Representative.

Key Responsibilities

• Process orders and order change requests accurately and timely
• Maintain communication with internal departments to meet delivery commitments
• Analyze and resolve order issues to ensure customer satisfaction

Required Qualifications

• Associate's Degree (Bachelor's preferred) and/or 3-5 years of experience in Customer Service, Order Entry, CPG, Supply Chain, or related field
• Strong organizational and time management skills
• Ability to work independently with minimal supervision
• Familiarity with ERP/MRP order processing systems, preferably NetSuite
• Result-oriented with a focus on team and organizational goals