Customer Relationship Manager

Job Summary

A company is looking for a Customer Relationship Manager to oversee customer accounts and drive business value.

Key Responsibilities

• Manage relationships with assigned customers to increase adoption, ensure retention, and drive satisfaction
• Develop trusted advisor relationships with customer sponsors to align activities with their business goals
• Advocate for customers internally, ensuring resources are optimized to meet their needs

Required Qualifications

• Bachelor's degree
• Expertise in various computer applications, including Microsoft Office
• Experience in consulting, systems implementation, and process improvement
• Preferred experience in the healthcare or healthcare technology industry
• Clinical experience is preferred