Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work from home.

Key Responsibilities

• Answer a high volume of calls and provide exceptional customer service
• Process mail, fax, and other necessary documents while ensuring customer satisfaction
• Research and verify eligibility of services, coordinating with team members to resolve customer issues

Required Qualifications

• High school degree or General Education Degree (GED) required
• Experience in a physician's office/medical office preferred
• Knowledge of compliance regulations and industry standards
• Automated computer system proficiency and reliable attendance
• Must have a reliable internet connection and provide two monitors with specified ports