Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work in a remote setting.

Key Responsibilities

• Provide exceptional customer service by handling inbound and outbound calls, chats, and emails
• Utilize technology systems to troubleshoot issues and generate reports for efficient resolution
• Follow through on customer inquiries while maintaining up-to-date knowledge of industry standards

Required Qualifications

• High school diploma or equivalent
• Previous customer service experience preferred but not mandatory
• Ability to work in a fast-paced environment and adapt to changing priorities
• Comfortable utilizing technology systems
• Willingness to learn and grow within the role