Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to facilitate client relationships and address inquiries.

Key Responsibilities

• Resolve customer inquiries and complaints through various communication channels
• Prepare adjustments for services not properly processed and escalate issues as needed
• Maintain accurate records and meet production, quality, and adherence standards

Required Qualifications

• High School Diploma or Equivalent required
• 0-1 year of customer service experience preferred
• Proven customer support experience or experience as a client service representative
• Familiarity with CRM systems and practices
• Ability to multitask and manage time effectively