Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative Administrator to manage account orderliness and facilitate recovery processes in a remote environment.

Key Responsibilities

• Maintain account orderliness and ensure field agent assignments
• Update accounts with new client information and communicate escalated issues
• Facilitate the recovery of assigned collateral while demonstrating product and service knowledge

Required Qualifications

• High School Diploma or equivalent
• Minimum 2 years of Customer Service and Account Management experience
• Legal authorization to work in the U.S. indefinitely
• Experience in a remote work environment preferred
• Familiarity with G-Suite, MS Office, and related applications