Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to assist customers through inbound calls while working remotely.

Key Responsibilities

• Handle a high volume of customer inquiries and personalize each caller's experience
• Assist with tasks such as confirming refunds, taking payments, placing orders, and promoting products
• Report to an assigned Supervisor and adhere to a structured schedule, including weekends

Required Qualifications, Training, and Education

• Must reside in specific states including Texas, Florida, Georgia, and others
• Ability to work weekends, holidays, and additional hours as needed
• Self-provided computer or laptop with a Microsoft Operating System, not older than 3 years
• Headset compatible with company specifications and a high-speed internet connection
• Mandatory participation in a paid training period lasting six weeks