Customer Success Director

Job Summary

A company is looking for a Customer Success Director, Insights.

Key Responsibilities

• Serve as a trusted advisor to executive-level client stakeholders, guiding them with tailored strategic insights
• Lead high-stakes client engagements and co-create long-term strategies to drive growth
• Cultivate deep relationships with C-suite decision-makers and mentor team members to foster collaboration and excellence

Required Qualifications

• Extensive experience in customer-facing roles with a track record of cultivating executive-level client relationships
• Strong leadership skills with experience mentoring senior team members
• Demonstrated ability to align cross-functional efforts and drive innovation
• Expertise in data-driven decision-making related to media and advertising effectiveness
• Exceptional communication and presentation skills for engaging clients at high levels