Customer Success Engineer

Job Summary

A company is looking for a Customer Success Engineer - North America.

Key Responsibilities:

• Act as the primary technical resource for customers, providing guidance on product deployment and optimization
• Lead the technical onboarding process for new strategic customers, ensuring efficient setup
• Provide ongoing technical support and troubleshooting to enterprise clients

Qualifications:

• 3+ years of experience in a customer-facing role, preferably as a Customer Success Engineer or Technical Support Engineer
• Must be based in the US or Canada
• Strong technical skills in JavaScript, RESTful architecture, SQL, and web services
• Bachelor's degree in Computer Science, Engineering, or a related field is preferred
• Relevant certifications are a plus