Client Success Specialist

Job Summary

A company is looking for a Client Success Implementation Specialist to support software implementation and client services.

Key Responsibilities

• Support the successful implementation of software solutions, focusing on workflow automation and SharePoint features
• Collaborate with clients to analyze business requirements and configure technical solutions
• Provide professional services support for workflow design, user access setup, and troubleshooting related issues

Required Qualifications

• 5+ years of experience with SharePoint-based solutions in a client-facing or technical role
• Experience with workflow configuration tools; Nintex or similar platforms is a plus
• Working knowledge of SQL, with the ability to write and troubleshoot queries
• Familiarity with financial/accounting systems is a plus
• Experience working with enterprise customers is preferred