Customer Success Engineer

Job Summary

A company is looking for a Customer Success Engineer (Panama).

Key Responsibilities

• Design and implement code and dependency scanning mechanisms using Maven and Gradle
• Serve as the primary technical point of contact for customers, providing expert guidance during pre-sales and post-sales stages
• Customize security solutions for customer environments and lead technical integration projects

Required Qualifications

• 4-10 years of experience in software engineering with a strong understanding of programming languages, application security, and DevOps practices
• Experience in developing custom technical solutions and engaging in customer-facing roles
• Strong advocacy for customer success with a focus on building secure, scalable solutions
• Proactive problem-solving approach with the ability to anticipate customer needs
• Demonstrated ability to translate complex technical topics into understandable terms for diverse audiences