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Customer Success Manager

7/2/2025

No location specified

Job Summary

A company is looking for a Customer Success Manager (Americas).

Key Responsibilities
  • Own the customer journey and build deep relationships throughout onboarding, renewal, and product adoption
  • Develop tailored success plans to help customers achieve their goals and maximize value from the product
  • Monitor customer health and conduct business reviews to identify risks and opportunities for growth


Required Qualifications
  • Experience in customer success management or account management; sales experience is a plus
  • Strong business acumen and ability to advise customers effectively
  • Proactive ownership and responsibility for customer outcomes
  • Team player with a collaborative mindset
  • Fluency in English; proficiency in Spanish is an advantage

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