Remote Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative.

Key Responsibilities

• Provide extensive support to client facilities, including issue resolution and user assistance
• Handle inbound calls, support emails, and chats while documenting all actions in tickets
• Assist with leadership requests and maintain communication with physicians, facilities, and corporate staff

Required Qualifications

• High School Diploma or GED with 3 months of related experience
• Must have a hard-wired internet connection and a private workspace
• Good organizational skills
• Knowledge of Microsoft Office Suite
• Able to effectively prioritize work on a daily basis