Job Summary
A company is looking for a Customer Success Manager to ensure customer satisfaction and account growth.
Key Responsibilities
- Analyze usage data monthly to identify at-risk customers and optimize value
- Drive customer adoption through onboarding and proactive engagement
- Collaborate with Sales to identify upsell and cross-sell opportunities
Required Qualifications
- Bachelor's Degree - Preferred
- 2-3 years of experience in customer success with a focus on delivering value
- Experience in building relationships with customers across various organizational levels
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