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Customer Success Manager

7/2/2025

Remote

Job Summary

A company is looking for a Customer Success Manager to ensure customer satisfaction and account growth.

Key Responsibilities
  • Analyze usage data monthly to identify at-risk customers and optimize value
  • Drive customer adoption through onboarding and proactive engagement
  • Collaborate with Sales to identify upsell and cross-sell opportunities
Required Qualifications
  • Bachelor's Degree - Preferred
  • 2-3 years of experience in customer success with a focus on delivering value
  • Experience in building relationships with customers across various organizational levels

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