Customer Success Manager

Job Summary

A company is looking for a Customer Success Partner.

Key Responsibilities

• Manage relationships with Strategic Accounts, focusing on revenue generation and subscription health
• Conduct business reviews, manage renewals, and drive upsells while cultivating strong client relationships
• Gather customer feedback and market trends to inform product development and enhance company offerings

Required Qualifications

• Bachelor's degree in Business, Marketing, Computer Science, or related field; advanced degree preferred
• Proven senior-level experience in technology or related industries
• Deep understanding of technology and e-commerce sectors
• Strong relationship-building skills and strategic thinking abilities
• Ability to thrive in a fast-paced environment while managing multiple priorities