Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist to support its growth in the enterprise SaaS sector.

Key Responsibilities

• Support customer success leads on highest valued customers
• Quickly and thoroughly resolve strategic customer tasks
• Technically set up and maintain strategic customers' platform experiences

Required Qualifications

• 1+ years of customer support or related roles in B2B SaaS
• Proficient in G-Suite, CRM tools, and marketing technology platforms
• Strong project management skills
• Experience working in a startup environment
• Ability to ramp quickly and work flexible hours for customer coverage