Customer Success Specialist

Job Summary

A company is looking for a Customer Success & Onboarding/Migrations Specialist (Germany).

Key Responsibilities

• Guide new customers in Germany through onboarding and platform setup
• Coordinate smooth and accurate data migrations from previous platforms
• Build strong relationships with customers and identify expansion opportunities

Required Qualifications

• Fluency in German and English (written & verbal)
• 2+ years experience in onboarding, customer success, implementation, or migrations
• Experience with data migration, spreadsheets (Excel/Google Sheets), and CRMs
• Ability to manage multiple projects and timelines across time zones
• Self-motivated and comfortable working independently in a remote startup