Customer Success Specialist

Job Summary

A company is looking for a Customer Success Adoption Specialist.

Key Responsibilities:

• Drive Customer Success through daily outbound calls and emails
• Manage a workload of tasks using CRM and project management tools
• Deliver product training and best practice advice to customers

Required Qualifications:

• Knowledge of email marketing, web analytics, or e-commerce platforms
• Basic understanding of HTML, CSS, and JavaScript
• Experience with CRM systems like Dynamics
• Ability to analyze customer data and identify use cases
• Strong organizational skills with the ability to prioritize tasks