Customer Support Associate

Job Summary

A company is looking for a Customer Support Associate to work from home.

Key Responsibilities

• Qualify callers for programs, products, or services through outbound and inbound calls
• Schedule appointments and assist with insurance lead qualification and patient recruitment
• Demonstrate product knowledge after the training period

Required Qualifications

• High School Diploma or GED is required
• Working knowledge of Windows-based operating systems, including Google Chrome
• Ability to adapt in a fast-changing environment
• Must own a compatible computer and have high-speed internet access
• Must be able to attend a full 2-week mandatory virtual training