Customer Support Consultant

Job Summary

A company is looking for a Customer Support Consultant who is fluent in English and Russian.

Key Responsibilities

• Provide exceptional customer support in the blockchain sector via chats and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs and maintain working knowledge of client products and services

Required Qualifications

• Excellent English and Russian language skills (at least C1 for both spoken and written)
• Experience in customer service
• Analytical and research skills
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection