Customer Support Representative

Job Summary

A company is looking for a Buyer Development & Customer Support Representative.

Key Responsibilities

• Provide professional support to customers across multiple channels to ensure satisfaction
• Conduct outbound outreach to attract new buyers and drive buyer development in Mexico
• Handle inbound calls, emails, live chats, and assist with listing support tasks

Required Qualifications

• High school diploma or G.E.D. required
• Minimum of one year of experience in a customer service role, preferably in a call center
• Fluency in both Spanish and English (writing, reading, and speaking)
• Strong commitment to customer service and improving the buyer experience
• Familiarity with CRM systems and proficiency in Microsoft Word and Excel