Customer Support Specialist

Job Summary

A company is looking for a Customer Support & Professional Services Specialist.

Key Responsibilities

• Provide first-class support to customers, ensuring a smooth experience with the software
• Assist in training clients and help them prepare for their sales
• Support clients in managing onsite auctions and collaborate with the team to enhance service quality

Required Qualifications and Education

• Experience in customer service or support roles
• Ability to work flexible hours, including weekends and evenings as needed
• Willingness to travel across Canada and the US for client support and training
• Strong team collaboration skills
• Adaptability to work with both internal teams and external customers