Customer Support Specialist

Job Summary

A company is looking for a Customer & Technical Support Specialist to work in a pharmaceutical setting.

Key Responsibilities

• Manage daily business activities as the Client Service Coordinator and respond to client requests
• Prepare customer quotes and create orders using SAP and internal systems
• Coordinate the sales process using Sales Force Service Cloud and facilitate communication between Sales and Operations teams

Required Qualifications

• High school diploma or equivalent; Bachelor's degree in Biological Sciences preferred
• Minimum of 2 years' experience supporting Sales team activities
• Experience using Salesforce or other CRM products
• Ability to thrive in a fast-paced environment
• Strong organizational and time management abilities