Director of Client Success

Job Summary

A company is looking for a Director, Client Success - Programmatic.

Key Responsibilities

• Oversee a team of programmatic client success managers, ensuring strategic execution and effective client communication
• Align campaign strategies with client goals while identifying growth opportunities and measurement challenges
• Build and maintain strong client relationships, providing thought leadership and strategic guidance

Required Qualifications

• 8+ years of experience in programmatic media, digital advertising, or ad tech, with at least 3 years in a client-facing leadership role
• Deep expertise in DSP platforms and measurement frameworks
• Strong command of campaign performance metrics and optimization strategies
• Experience leading client conversations at the director and VP levels across various verticals
• Proficient in Excel, PowerPoint, and analytics dashboards