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Director of Client Success

7/9/2025

Remote

Job Summary

A company is looking for a Director/Sr. Director of Client Success.

Key Responsibilities
  • Lead and mentor a team of Client Success Managers and Directors to achieve key performance objectives
  • Develop and implement strategic initiatives to enhance client satisfaction and retention
  • Collaborate with internal stakeholders to address client inquiries and ensure timely delivery of services
Required Qualifications
  • Bachelor's degree or related experience in a health or healthcare field
  • Minimum of 8 years of experience in client success or account management roles
  • At least 5 years of leadership or supervisory experience
  • Proven track record in driving client satisfaction and retention in a B2B healthcare environment
  • Experience with enterprise clients and complex sales cycles is a plus

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