Director of Solution Delivery

Job Summary

A company is looking for a Director of Solution Delivery to lead implementation and value realization processes for enterprise manufacturing customers.

Key Responsibilities

• Lead and develop a team of Solution Engineers, Architects, and Managers to ensure high-quality delivery
• Oversee the full implementation lifecycle and develop scalable frameworks for varied customer environments
• Build relationships with customers and support sales efforts to identify expansion opportunities

Required Qualifications

• 8+ years of experience in enterprise SaaS companies, preferably in manufacturing or industrial environments
• 3+ years of experience leading multidisciplinary delivery teams focused on execution and accountability
• Proven success in implementing customer success programs and improving product adoption
• Experience with data-intensive and ML-driven products, and familiarity with project management tools
• Ability to build long-term relationships with executives and operational managers