Educational Support Analyst

Job Summary

A company is looking for an Educational Support Analyst (Contractor).

Key Responsibilities

• Act as an expert in the pedagogy of specific products
• Respond to pedagogical inquiries via live chat and email, providing research-based solutions
• Document customer inquiries to support product improvement and internal stakeholder needs

Required Qualifications

• Bachelor's degree in Education or related field; Master's degree preferred
• Two or more years of teaching experience
• Knowledge of instructional standard methodologies
• High level of comfort with technology and online navigation
• Experience with instructional coaching techniques