Job Summary
A company is looking for a Remote Energy Efficiency Customer Support Specialist.
Key Responsibilities
- Provide customer support for energy efficiency programs, including scheduling and enrollment
- Assist customers with technical inquiries and offer program education
- Utilize multiple platforms to manage customer interactions and performance metrics
Required Qualifications and Education
- High School Diploma or GED (required)
- Minimum of 6 months experience in a customer-facing environment
- Ability to type 35+ WPM
- Sales-oriented with a focus on customer service satisfaction
- No attendance or punctuality concerns
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