Enrollment Specialist

Job Summary

A company is looking for an Enrollment Specialist who is passionate about delivering an exceptional patient experience in a telemedicine environment.

Key Responsibilities

• Serve as the primary contact for new patients, guiding them through onboarding and answering inquiries
• Efficiently register and onboard new patients, ensuring all necessary paperwork is completed for their first visit
• Verify patient insurance information and maintain engagement through proactive follow-up

Required Qualifications

• At least two years of experience in a healthcare setting, patient enrollment, or customer service role
• Strong customer service drive with a passion for helping patients achieve health goals
• Exceptional organizational and prioritization skills to manage multiple tasks effectively
• Proficient computer skills and ability to adapt to evolving technologies
• A metrics-driven mindset with an understanding of individual contributions to team goals