Job Summary
A company is looking for an EVV Service/Help Desk Representative.
Key Responsibilities
- Provide consultancy and troubleshoot issues related to Electronic Visit Verification (EVV) and multifactor authentication
- Complete complex tasks and manage multiple assignments as directed by leadership
- Comply with contract requirements and industry regulations while resolving user inquiries
Required Qualifications
- 2-4 years of working experience in related fields
- Ability to follow written policies and provide feedback to leadership
- Intermediate-level knowledge of operating systems
- Ability to read and interpret moderately complex documents related to operations and healthcare guidelines
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