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EVV Help Desk Representative

7/10/2025

No location specified

Job Summary

A company is looking for an EVV Service/Help Desk Representative.

Key Responsibilities
  • Provide consultancy and troubleshoot issues related to Electronic Visit Verification (EVV) and multifactor authentication
  • Complete complex tasks and manage multiple assignments as directed by leadership
  • Comply with contract requirements and industry regulations while resolving user inquiries
Required Qualifications
  • 2-4 years of working experience in related fields
  • Ability to follow written policies and provide feedback to leadership
  • Intermediate-level knowledge of operating systems
  • Ability to read and interpret moderately complex documents related to operations and healthcare guidelines

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