Florida Licensed Bilingual Healthcare Rep

Job Summary

A company is looking for a Bilingual Customer Service Healthcare Representative.

Key Responsibilities

• Assist customers with healthcare inquiries, including insurance plan reviews and appointment scheduling
• Handle inbound and outbound calls to inform customers about relevant changes
• Provide support in locating primary care physicians within the member's network

Required Qualifications

• High school diploma or GED required
• Fluency in both English and Spanish
• Ability to type 25 words per minute
• Intermediate/advanced technical proficiency for multitasking across systems
• Open availability between 7am-2am EST, 7 days a week