Job Summary
A company is looking for a Care Coordinator / Medical Office Assistant.
Key Responsibilities
- Conduct initial outreach to new patients, gather intake information, and schedule consultations
- Manage the patient call center function, ensuring effective communication and coordination
- Collaborate with clinical teams to support patient care plans and track referral statuses
Required Qualifications
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum of 2 years of experience in a healthcare administrative or patient-facing role
- Experience in nephrology, transplant services, or specialty care preferred
- Proficiency in EHR systems and Microsoft Office Suite
- Knowledge of insurance processes, medical terminology, and HIPAA compliance
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