Group Support Specialist

Job Summary

A company is looking for a Group Support Specialist to ensure smooth execution of clients' group bookings.

Key Responsibilities:

• Manage administrative tasks related to group bookings, including processing payments and addressing issues
• Collaborate with hotel personnel to confirm booking details and resolve discrepancies
• Work closely with internal teams to ensure seamless execution of bookings and maintain accurate documentation

Required Qualifications:

• 1-3 years of experience in customer success, service, or hospitality; travel industry experience is a plus
• Proactive self-starter with strong organizational skills
• Team player capable of effective collaboration across departments
• Comfortable using CRM software to manage contracts and track adjustments
• Commitment to delivering high-quality work with efficiency and professionalism