Global Manager, Professional Services

Job Summary

A company is looking for a Global Manager of Professional Services Engineering.

Key Responsibilities

• Lead and develop a global team of Professional Services Engineers, focusing on innovation and customer-centricity
• Oversee the implementation and deployment of the company's platform, ensuring efficiency and measurable customer value
• Collaborate with cross-functional teams to ensure seamless customer engagements and provide technical leadership

Qualifications & Experience

• 3-5+ years in Professional Services, Solutions Architecture, or Technical Consulting, ideally in a SaaS or cybersecurity environment
• 1-3+ years of leadership experience managing technical delivery teams globally
• Expertise in SIEM, security analytics, and cloud-native architectures
• Experience with customer-facing engagements and complex solution design
• Hands-on experience with AWS and data ingestion technologies