Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to assist clients in navigating their healthcare environment.

Key Responsibilities

• Manage incoming calls related to Healthcare Member and Provider inquiries to ensure a positive experience
• Utilize web cameras for enhanced visibility during interactions
• Perform other duties as assigned

Required Qualifications

• High School diploma or equivalent required
• At least 2 years of call center experience preferred
• Health insurance experience preferred
• Ability to work a flexible schedule, including overtime, evenings, and weekends
• Availability of a private workstation and internet connectivity required