Incident Manager

Job Summary

A company is looking for an Incident Manager responsible for coordinating real-time incident responses and maintaining production change integrity.

Key Responsibilities

• Coordinate live responses to incidents impacting data systems, applications, and infrastructure
• Lead post-incident reviews to identify root causes and track remediation progress
• Review and validate production change requests to ensure compliance with operational standards

Required Qualifications

• 2-4 years of experience in incident management or production operations
• Strong background in data, application, infrastructure, or automation platforms
• Familiarity with observability tools and incident management platforms
• Ability to analyze logs and identify issues using monitoring data
• Experience applying ITIL, SRE, or DevOps principles in real-time operations