Indirect Service Channel Coordinator

Job Summary

A company is looking for an Indirect Service Channel Onboarding Coordinator to lead and support the onboarding of external global channel partners.

Key Responsibilities

• Become a subject matter expert on standard service processes and transaction records involving channel partners
• Plan and execute system testing to validate transaction flow and system accuracy
• Deliver training and user support for partners on portal usage and service processes

Required Qualifications

• Minimum 3 years of experience with CRM systems, preferably Salesforce
• Strong understanding of B2B technical service processes in the medical technology or regulated industry
• Experience delivering global user support and process training
• Skilled in system testing, including test planning and defect tracking
• Ability to navigate complex IT systems and global business functions