IT Support Engineer

Job Summary

A company is looking for an IT Support Engineer - Helpdesk ServiceDesk (Work from home).

Key Responsibilities

• Provide technical support and IT consulting for business clients
• Troubleshoot IT challenges and offer software solutions
• Build strong, long-term relationships with clients while balancing support and sales

Required Qualifications

• 3-5 years of experience in MSP/MSSP and IT support
• 1-2 years of IT sales experience
• Experience supporting businesses for 3-5 years
• 2-3 years of remote/hybrid work experience
• AS/BS degree preferred; relevant certifications are a plus