IT Support Specialist

Job Summary

A company is looking for an IT Support / Service Desk Specialist to join their technology team.

Key Responsibilities

• Provide first-line IT support for software, VPN, and network issues
• Administer Google Workspace and manage user accounts and access controls
• Support employee onboarding and offboarding, and improve support processes

Required Qualifications

• 1-3 years of experience in IT support or a similar role
• Practical experience with Google Workspace, Jira, and Notion
• Comfortable with both Windows and macOS environments
• Basic scripting skills in PowerShell, Bash, JavaScript, or Python
• Foundational understanding of IT systems, APIs, and cloud services