IT Support Specialist

Job Summary

A company is looking for an IT Support Specialist to provide technical assistance and support for staff and contractors.

Key Responsibilities

• Serve as the first point of contact for users seeking technical assistance
• Diagnose and resolve technical issues in a timely manner
• Set up and configure laptops and peripherals

Required Qualifications

• 2+ years of experience in an IT support or help desk role
• Proficiency with Windows and macOS environments
• Familiarity with cloud-based tools such as Google Workspace and Microsoft 365
• Ability to prioritize tasks and manage time effectively