IT Support Specialist

Job Summary

A company is looking for an IT Support Specialist to provide day-to-day support and systems administration.

Key Responsibilities

• Onboard new employees by configuring hardware and provisioning user accounts
• Troubleshoot hardware/software issues and respond to support tickets
• Monitor system health, manage security protocols, and maintain accurate inventories

Qualifications

• 2+ years in Level 1/2 IT support or systems administration
• Hands-on experience with Kaseya One Suite and managing Google Workspace
• Proficiency with Windows, macOS, Linux, and Microsoft Office applications
• Solid networking fundamentals and hardware troubleshooting skills
• Familiarity with data-protection regulations and ITIL practices is preferred