IT Support Technician

Job Summary

A company is looking for an IT Support Technician II.

Key Responsibilities

• Provide computer, hardware, and software support to employees
• Install, troubleshoot, service, and repair desktop/laptop computers and network equipment
• Investigate and recommend software and hardware purchases based on employee needs

Required Qualifications

• Associate's Degree in a related field with 2+ years of relevant experience
• Higher education may substitute for relevant experience
• Relevant experience may be considered in lieu of required education
• Basic knowledge of IT technical standards related to computers and network technology
• Comprehensive troubleshooting skills of industry-standard hardware and software products/services