IVR Chatbot Developer

Job Summary

A company is looking for an IVR Chatbot Developer.

Key Responsibilities

• Develop multichannel self-service/IVR applications using Genesys Cloud CX
• Implement Omni-Channel Orchestration Routing for various communication channels
• Provide solutions for speech-based interfaces and dynamic menu systems based on customer strategies

Required Qualifications

• 5+ years of application development experience
• 3 to 5 years of experience with Genesys Cloud CX
• Hands-on experience with Voice and Non-Voice applications
• Thorough understanding of the Genesys Framework and integrations
• Genesys Cloud CX certification in one or more solution areas