Job Summary
A company is looking for a Lead, Revenue Cycle Management Specialist.
Key Responsibilities
- Provide mentorship and oversight to the RCM team, primarily offshore
- Handle escalated calls and resolve complex issues related to insurance billing
- Identify trends and implement process improvements for RCM operations
Required Qualifications, Training, and Education
- High School Diploma required; Associate degree preferred
- Three (3) years of related work experience in healthcare administration, insurance, or customer service
- Two (2) years of specific experience in HME, Diabetic, or home medical supplies preferred
- Experience in a Medicare-certified HME, IV, or HH environment is advantageous
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